J. R. Ransom's taosmultimedia.com - Customer Service Makes A Showing On Social Networks

Visits today:	4
Visits yesterday:	48
Visits month:	448
Visits total:	103455
Max.monthly visits:	11796
occurred:	2008-2
Pages this month:	22600
Pages total:	1775803
Bots today:	18
Data since:	2006-02-23

Browsers

Totals Top 10
41 %	Internet Explorer 6.0
32 %	LibWWW
14 %	Internet Explorer 7.0
4 %	Mozilla 20080109
2 %	FireFox 2.0.0.4
2 %	FireFox 2.0.0.11
2 %	Internet Explorer 5.5
< 1.0 %	FireFox 2.0
< 1.0 %	FireFox 3.0.1
< 1.0 %	FireFox 2.0.0.12

Visitors by Country

Totals Top 25
	23 %	Commercial
	22 %	networks
	13 %	Unknown
	4 %	United States
	4 %	Germany
	3 %	Australia
	2 %	Netherlands
	2 %	Brazil
	2 %	Sweden
	< 1.0 %	Italy
	< 1.0 %	United Kingdom
	< 1.0 %	Russian Federation
	< 1.0 %	India
	< 1.0 %	China
	< 1.0 %	Indonesia
	< 1.0 %	Canada
	< 1.0 %	Korea, Republic of
	< 1.0 %	Poland
	< 1.0 %	Unrestricted use
	< 1.0 %	Japan
	< 1.0 %	Organization (non-profit)
	< 1.0 %	Turkey
	< 1.0 %	France
	< 1.0 %
	< 1.0 %	Educational Institution

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Customer Service Makes A Showing On Social Networks

Do you use the web to complain about poor customer service? (Maybe I should say "thanks," because you keep me busy with reputation management clients).

Well, if you do, you’re not alone. According to a new study by Society for New Communications Research 59% of respondents said they regularly use social media to "vent" about a poor customer service experience.