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From the Trenches: Google as Emergency Email Server |
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Chris Zawacki, Founding Partner, Greenhouse IT.
 At the fragile early stage of establishing a small business, inevitable strains on limited IT resources can turn common technical glitches into seeming disasters.
A case in point is the recent experience of a client that develops educational testing software for children. Its twelve employees rely on only one server to manage email, file storage, printing, backup and everything else. So when their server dropped off line one afternoon, the sudden disruption of company operations put the office in a state of high stress.
They’d lost access to all files, emails, and everything else needed to stay productive. Making matters worse, the breakdown occurred in the middle of a software test requiring a high volume of communication with contacts outside the company. Facing potential delays in releasing their product if basic business functions weren’t restored immediately, the staff was forced to take innovative action.
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