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O2 Powers Up Customer Service for iPhone Crowds |
O2 has substantially bulked up its customer service staff ahead of the high-profile launch of Apple's iPhone this week as the mobile operator looks to ensure that consumers that fork out for the expensive handset receive the best possible support. O2 will add 1,400 staff prior to the launch of the handset on Friday to ensure it can cope with the unprecedented demand for the flashy phone. It will take on around 700 new customer service employees in Glasgow and Leeds, with a further 700 staff added across the company's chain of High Street stores.
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